Zoot named winner of Best Technology Provider at Collections & Customer Services Awards 2018

Zoot’s award-winning solution transformed a 100% manual process to a highly automated process supported by a robust decisioning engine and sophisticated case management capabilities. The tailored solution ensures a fast and consistent application process by maximising the auto-acceptance rate while at the same time managing sophisticated risk and anti-fraud checks for profitability. In addition, business users have direct control over the system and are able to make adjustments where they see fit using a patented real-time change tool to ensure the fastest time-to-market.

Zoot’s award-winning platform ensures that best risk and fraud management practices are employed and significantly improves overall working efficiency, reduces operational costs and the need for IT involvement. The solution also adds transparency to the entire application process to ensure robust auditing requirements are met.

 “This solution makes real-time risk assessment possible by automating complex decisioning paths and data provider calls to enable a fully transparent and controlled application process.” Adam Jackson, Zoot’s Managing Director, said: “The fact that our client now has real-time control over their decisions at the point of application is a game changer and the reaction times they now have is unparalleled in this industry.”

Erik Schmidt, Zoot’ European CEO, added: “We are honored to be recognized as an industry leader.  Having industry experts acknowledge the successes we have achieved for our clients is truly gratifying.”