Forrester evaluated 15 international software vendors. Valuemation achieved the highest possible score in ten of the evaluation criteria. This includes the criterion of Enterprise Service Modules. USU customers can use modules to quickly digitize enterprise-wide service processes outside of IT. It also received the highest possible score in the criterion of Low-/no-code Platform or PaaS, which is used to implement any processes and integrate them in a variety of third-party systems.
Highest possible scores were also given in the deployment and administration, solution revenue, and innovation roadmap criteria.
"As a German manufacturer, we are very proud to be classified as a leader even among major American vendors," says Bernhard Oberschmidt, CEO of USU Software AG.
"In our view, the evaluation of the Valuemation software as a leader proves that our innovative portfolio made in Germany provides a future-proof solution for large corporations and upper medium-sized businesses," adds Peter Stanjeck, Managing Director of USU GmbH.
The analyst report "Forrester Wave™ Enterprise Service Management, Q4, 2019" is available for complimentary download at bit.ly/2qgmuUd
For further information on USU’s software portfolio for Enterprise Service Management, please go to www.valuemation.com
Founded in 1977, USU Software AG is one of the biggest European providers of IT and Knowledge Management Software. Market leaders from every sector of the international economy create transparency with USU applications, while also increasing flexibility, decreasing risks and cutting costs.
The Valuemation division supports companies with extensive, ITIL®-compliant solutions for strategic and operative IT and enterprise service management. Customers can use them to control all service processes, create transparency regarding their service costs and IT infrastructure and therefore plan, monitor and charge their services efficiently.
This involves the use of the identically named software Valuemation, a modular, integrated and ITIL®-certified product suite. It is used by IT at large and medium-sized companies as well as by IT service providers. At the same time, Valuemation is also used in other service areas such as HR, facility management and field service management. Valuemation is rated by analyst firms and certification companies as a global leader.
USU GmbH and the Valuemation division are part of USU Software AG
(ISIN DE 000A0BVU28), which is listed in the Prime Standard Segment of the German Stock Exchange (DAX).
For further information on USU’s software portfolio for Enterprise Service Management, please go to www.valuemation.com
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