umlaut (formerly P3), the globally operating company, has again analyzed the mobile networks of the USA with regards to Mobile Coverage and Performance Quality. On December 20, 2019, the results were made public. The umlaut Mobile Benchmark USA evaluates the four mobile networks AT&T, Sprint, T-Mobile and Verizon and names Verizon “Best in Test”. Verizon achieves the strongest score overall with 946 out of a maximum of 1,000 dots. This is the highest score a US wireless network provider has ever achieved in the past 10 years of umlaut network tests. Verizon also provides the best rated Coverage for Voice, the best rated Coverage for Data as well as the best rated Coverage for 4G in the USA and further improves with 13 dots on top compared to the last umlaut Mobile Benchmark.

The new Best in Test Certificate of umlaut is the first one published in the US after umlaut has rebranded its certificates based on the umlaut Mobile Benchmarks, which the company conducts in more than 120 countries worldwide. Certified operators can as of now utilise the umlaut certificates which replace the P3 Certificates.

Hakan Ekmen, CEO Telecommunications at umlaut, says: “Congratulations to Verizon being Best in test the fifth time in a row. Our network tests, the ‘umlaut Mobile Benchmarks’, continue, but with a new face. They are the de-facto industry standard. Our top priority is to fairly and transparently assess the global digital infrastructures, to push their quality and performance with our benchmarks. This is proven by Verizon adding something on top with achieving the highest score ever in the US and Americas.”

Since October 25, 2019 umlaut has been operating under its new name. The umlaut Mobile Benchmarks are based on the company’s independent methodology which is acknowledged as the global de-facto industry standard assuring a fair, transparent and neutral evaluation of the networks. The resulting certificates and reports provide a unique measure for management and supervisory boards to compare their networks with others, and a measure for customer experience.

In the US, applying the umlaut methodology, a thorough crowd-based analysis was conducted over a period of six months – from week 24 to week 47 in 2019 – across the whole country. The analysis was based on 66.4 billion samples collected from 3.7 million users in 99.4 percent of the populated urban area and in 88.7 percent of the populated non-urban area throughout the US. It considers the challenges mobile operators face with such a vast country.

With a score of 946 out of a maximum of 1,000 dots, Verizon is ‘Best in Test’ achieving the strongest score overall, while providing the best Voice and Data Coverage, as well as best rated Coverage for 4G. T-Mobile ranks second with 903 dots with the best rated user Download and Upload Speed. Sprint follows with an overall score of 869 dots and achieves the best score for Data Service Availability. AT&T ranks fourth with only 3 dots distance and an overall score of 866 points .

The next umlaut Mobile Benchmark for the United States will be conducted in 2020.

For more information please visit: https://www.umlaut.com/….

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About the umlaut crowdsourcing technology

The unique crowdsourcing technology allows umlaut to collect data about real-world customer experience in a truly passive way. For the collection of crowd data, umlaut has integrated a background diagnosis processes into 900+ diverse Android apps. If one of these applica-tions is installed on the end-user’s phone and the user agrees, data collection takes place 24/7, 365 days a year on this device. umlaut’s crowd-sourcing data set is the most realistic, since it is the most diverse that is currently available in the market – in terms of locations, geography, times, devices, subscriptions, networks, technologies and smartphone usage patterns. umlaut drives the advancement of digital network coverage and motivating operators to aspire to higher levels.

Über umlaut

umlaut is a global, full-service, cross-industry, end-to-end company that offers advisory and fulfilment services to clients all over the world. In-depth domain expertise, broad practical knowledge and interdisciplinary collaboration allow them to add value, quality and focus to their clients‘ organisations, services and products, in disruptive times in which industries are increasingly converging.

Within an able and agile collective of 20 consultancies and engineering firms spread across 50 locations all over the world, 4,300 special-ised experts and engineers provide innovative solutions and transformations across all industries and their various intersections as well as serving the public sector and developing organisational cultures, structures and processes.

For more information please visit: umlaut.com.

Firmenkontakt und Herausgeber der Meldung:

umlaut
Am Kraftversorgungsturm 3
52070 Aachen
Telefon: +49 (241) 9437-450
Telefax: +49 (241) 9437-430
http://www.umlaut.com/

Ansprechpartner:
Bettina Leutner
Pressestelle umlaut communications GmbH
Telefon: +49 (40) 4011310-10
E-Mail: news@umlaut.com
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