umlaut Certificate to add something on top in Brazil

Hakan Ekmen, CEO of umlaut Telecommunication, says: “Our network tests, the ‘umlaut Mobile Benchmarks’, continue, but with a new face. They are the de-facto industry standard. Our top priority is to fairly and transparently assess the global digital infrastructure, to push their quality and performance with our benchmarks. In Brazil, we awarded the umlaut ‘Best in Test’ certificate to Vivo Brazil.”

Since October 25, 2019 umlaut has been operating under its new name. The umlaut Mobile Benchmarks are based on the company’s independent methodology which is acknowledged as the global de-facto industry standard assuring a fair, transparent and neutral evaluation of the networks. The resulting certificates and reports provide a unique measure for management and supervisory boards to compare their networks with others, and a measure for customer experience.

In Brazil, applying the umlaut methodology, a thorough crowd-based analysis was conducted over a period of three months – from week 3 to week 26 in 2019 – across the whole country. The analysis was based on 15.5 billion samples collected from 1.8 million users in 99.6 percent of the populated urban area and in 73.2 percent of the populated non-urban area throughout Brazil. It considers the challenges mobile operators face with such a vast country.

With a score of 688 out of a maximum of 1,000dots, Vivo is ‘Best in Test’ achieving the strongest score overall, while providing the best Voice and Data Coverage. TIM ranks second with the best score in 4G Coverage and achieves an overall score of 643dots. Claro follows at some distance with an overall score of 573 dotsand achieves the best score for User Download Speed. Oi ranks fourth with an overall score of 497 dots and scores best for Data Service Availability.

The next umlaut Mobile Benchmark for Brazil will be conducted in 2020.