For two years in a row, ec4u has confirmed its status as Salesforce Platinum Partner. Salesforce’s partner status is based on goal achievement in three categories: Turnover/sales, expert’s report/qualifications and customer successes/specializations.
Since the official Salesforce partnership in 2014, ec4u has quickly distinguished itself as a Gold Partner through numerous successful projects and qualifications. The move to platinum level reflects the high market presence of ec4u.
ec4u is a consulting company with a focus on all customer-related business areas. As a Digital Partner, it offers services for CRM, Commerce, Marketing, Integration, BI & AI. With more than 350 employees at 12 locations, ec4u enables its customers to digitalize the entire customer life cycle.
Salesforce partnership is a team effort
“For us, this is a great result that we have worked on with passion. The large number of certificates, an enriching partnership with Salesforce, and truly exciting customer projects motivated us, ” said David D. Laux, CEO of ec4u.
“We are more than proud of this partner level and that we could confirm it and of course thank all our employees, Salesforce and especially our customers who are part of our success story. In the end, it’s a team effort.”
At the end of last year, ec4u already received a Salesforce award. At the Hub West Partner Day in Düsseldorf, ec4u received an award in the category “Innovation” for outstanding project performance. In 2018, ec4u also received the Salesforce “Trust“-Award, which honors an especially sensitive and trustworthy handling of customer projects and customer data.
ec4u services for Salesforce customers
As a Salesforce Platinum Consulting Partner, ec4u offers a wide range of services around the Salesforce Sales Cloud, Marketing Cloud, Service Cloud, Community Cloud, Commerce Cloud, Analytics Cloud, Salesforce CPQ & Billing, Einstein Analytics, EinsteinAI, Chatter as well as Force.com, MuleSoft and much more. In addition, ec4u offers numerous individual Salesforce solutions, including ec| PSA, which was developed specifically for consulting and service companies, or ec| Drive, which provides support for automotive suppliers in sales and product development.
ec4u has more than 130 certified Salesforce consultants with over 240 certifications and has completed over 460 Salesforce projects since 2014.
ec4u expert consulting ag is a leader in the field of CRM. We assist our customers with the digital transformation of their business-critical processes in marketing, sales, and service – across the entire lifecycle (also „customer journey“).
At ec4u, we realize that for a company to stay healthy and stable, these particular customer-centric units must interact seamlessly. Hence, our consulting, implementation, and support services ensure that the customer journey always encompasses the entire lifecycle of the project – ranging from strategy & expert consulting services through to technical execution, support, and advancement. These activities are accompanied by the commitment of modern Customer Analytics & Business Intelligence Methods.
The goal of the digital transformation is to make CRM more efficient through:
• a clearly-defined, customer-centric strategy,
• stringent, IT-backed business processes,
• transparent, KPI-based monitoring and controls, plus
• strengths-oriented employee development and management.
We enhance our performance with diverse value-added services that include setting up customer lifecycle management, providing demand centres, and actively monitoring social media. We tailor the models for all our services to your specific needs, aimed at achieving the best possible project outcome.
On the technical end, we stand behind current leaders in the field of CRM: Oracle, Salesforce, and Microsoft. We are active in all facets of CRM, underpinned by 12 offices with more than 350 employees and over 800 projects executed successfully worldwide.
DIGITAll Nature Germany GmbH
Zur Giesserei 19-27b
76227 Karlsruhe
Telefon: +49 (721) 46476-100
Telefax: +49 (721) 46476-199
https://digitall.com
ec4u expert consulting ag
Telefon: +49 (721) 46476-460
Fax: +49 (721) 46476-299
E-Mail: sabine.kirchem@ec4u.de
