Partnership with Stripe: eCommerce payment for digital customer journeys

According to studies, every second customer abandons an online purchase because the desired payment method is not offered (source: Arithnea & Splendid via e-commerce-magazin-de). However, integrating additional payment options often presents store providers with technical and legal challenges. Stripe enables the integration of additional payment methods securely and without additional integration effort, thus making an efficient conversion increase possible. Due to strong partnerships, both ec4u and Stripe also work closely with technical platforms such as Salesforce, which creates numerous additional connection points.

Stripe develops software and APIs for the Internet’s business infrastructure and provides solutions for companies of all sizes to accept payments and manage business processes online.

ec4u expert consulting ag is a leader in the field of CRM. We assist our customers with the digital transformation of their business-critical processes in marketing, sales, and service – across the entire lifecycle (also „customer journey“).

"eCommerce plays a growing role for our B2C and B2B customers. When it comes to implementation, we want to offer solutions that are secure, simple and flexible," explains Frank Müller, Manager Professional Services ec4u. "With Stripe, we have an incredibly strong partner with a smart platform that optimizes payment options – the core of every successful online store. The platform easily links different payment options with conversion systems, enables centralized management and provides intelligent analytics data for evaluation and fraud prevention. Another advantage is that Stripe is continuously working on new solutions to respond to new requirements."

"We want to work with partners who not only help customers implement our platform, but also provide strategic and technical support to generate successful customer experiences with their eCommerce offerings, "explains Marcos Raiser do Ó, Head of DACH & CEE at Stripe. "ec4u brings more than 20 years of experience in customer management, has completed numerous successful eCommerce projects and is not only technically but also professionally broadly positioned with expertise in the B2B as well as B2C segment. Particularly due to the connection with Salesforce, Stripe and ec4u can offer their joint key accounts holistic solutions for their online stores, CRM and marketing activities and data evaluation. We look forward to the joint activities within the framework of this partnership."