The new Service Center houses a team of vacuum pump experts providing full-service for Industrial and Medium High Vacuum (MHV) pumps. Services at the facility include repair, maintenance, training, and remanufacturing designed to improve vacuum equipment operation. It also serves as a distribution hub for replacement vacuum pumps, spare parts, and accessories.
Turgay Ozan, President of Busch LLC said, “The relationship with our customers does not end with equipment installation. Making sure they have a highly efficient and reliable vacuum supply is one of our top priorities.” Ozan also added, "The Pennsylvania facility demonstrates our commitment to providing the best possible customer support for the growing Northeast and mid-Atlantic markets."
Some upgraded building features include a fully exhausted disassembly area, blast room, and overhead visual production planning to track flow line activity. By implementing the Lean Flow Production Concept, a first pass yield of defect-free vacuum pumps, with on-time delivery results in better efficiency.
The entrance to the facility includes an equipment display, allowing visitors to get an up-close look at the internal components of a vacuum pump. Other features include a new training center and conference room available for customer meetings.
The new Busch Service Center is in the Valley Forge Business Center at 2450 Boulevard of the Generals Norristown, Pennsylvania. For more information, customers can call 1-888-BUSCHUS (287-2487) or email service@buschusa.com.
Busch Vacuum Solutions offers vacuum and pressure solutions for all industries from individual vacuum pumps, blowers, and compressors to tailor-made vacuum systems. Nationwide Service is available on-site or within one of eight service centers. Busch USA is part of the global Busch family-owned company with over 3,500 employees in more than 40 countries. For more information about Busch visit: www.buschusa.com
Busch Vacuum Solutions
Schauinslandstraße 1
79689 Maulburg
Telefon: +49 (7622) 681-0
Telefax: +49 (7622) 5484
http://www.buschvacuum.com
Marketing Communications
Telefon: +1 (757) 452-5651
E-Mail: Jean.perry@buschusa.com
E-Mail: sabrina.heinecke@busch.de