- OMNINET Austria asserts itself as a secure, high-quality and competitive company
- The successful certification guarantees the best possible information protection and high quality standards
OMNINET Austria is certified for two of the most important QMS and ISMS standards
The successful certification of OMNINET Austria GmbH in accordance with ISO 9001 and ISO 27001 has now been officially confirmed with the audit report from the TÜV Rheinland certification body. This covers both software products and services such as consulting, training, and customized software development.
ISO 27001 is the most important national and international standard in information security management and a globally recognized standard whose successful certification requires all processes relevant to information security to be regulated. This includes the classification of information, a directory of these information assets through to supporting systems (asset management). Furthermore, the successful implementation and use of information security risk management, and the definition of the handling of information security incidents (emergency plan) must be ensured.
ISO 9001 is the most widely used national and international standard in quality management. Successful certification requires proof of a comprehensive quality management system with effective and efficient quality processes, reduced product defects, a strong customer focus, and continuous improvement loops.
Both standards pay particular attention to the creation of training documents and the sensitization of all personnel.
Best possible information protection and high-quality standards
By being certified to both ISO standards at the same time, the company combines comprehensive information protection with the fulfillment of very high-quality standards and can stand out from the competition as a reputable, high-quality, and trustworthy software supplier and IT service provider.
“The certification represents another important milestone for us. It confirms our aspiration to organize our services and products even more efficiently and with a clear focus for our customers. During the certification process, the pragmatic but effective implementation and integration of the ISO standards into our daily business was very important to us. OMNINET’s own governance, risk, and compliance solution supports us in this and was a key success factor for the audit,” says Michael Sattler, Managing Director of OMNINET Austria GmbH.
OMNINET focuses on security and trust
The security of customer information and quality assurance are of particular importance at OMNINET. With the help of a transparent overview of all information worthy of protection and simultaneous risk minimization—through the systematic detection and elimination of weak points in the handling of data and information—confidentiality and availability are increased, and the integrity of information is ensured. This structured handling of information enables OMNINET to turn risks into opportunities and potential, and thus act as a stronger partner for particularly security-sensitive companies. This minimizes the risk for all customers, which makes delays in projects less likely, for example, and has a direct impact on the availability of OMNINET services.
About OMNINET Austria
As part of the OMNINET group of companies, OMNINET Austria GmbH is the official contact for the OMNITRACKER business process platform in Austria. At the locations in Leibnitz and Vienna, the team is made up of contacts from the specialist areas of IT consulting & customizing, software development, testing, sales, project management, and Business Intelligence consulting. The product portfolio ranges from a highly flexible platform for the digitalization and automation of business processes to GRC software, BI tools, and customized individual solutions.
Fields of activity:
OMNINET develops and markets the OMNITRACKER E-Tracking System and handles customized software projects in the telecommunications and automotive industries. In addition, OMNINET offers a comprehensive line-up of industry-independent solutions and services. Its flexible licensing models, scalability and open interfaces make OMNITRACKER ideal for use in small, mid-size and large companies; so it can be used for a wide range of service organisations and application areas.
Solutions portfolio:
OMNINET’s portfolio of solutions includes IT Service Management solutions for ITIL-based call centers and help desks, and solutions for requirements management and systems engineering, project management, customer relationship management, contract management as well as e-government.
OMNITRACKER can be extended according to customer wishes by adding supplemental modules such as a web application (Web Client) or a Mobile Client.
Today, all companies face the challenge of increasing their own performance with shrinking resources. Many approaches have been developed to resolve this conflict in goals. A crucial factor in the service-ability of modern information technologies is how effectively one’s own service organisation is structured. This is where the IT Service Management solution from OMNINET might be used, for example.
When individually configured for a specific customer, OMNITRACKER makes a contribution toward achieving tool-supported implementation and optimization of system and business processes. For customers, this produces wide-ranging automation of their work processes. OMNITRACKER make it possible to attain comprehensive integration into an existing infrastructure. Service success can be measured too – tool-supported planning, accounting and controlling are equipped with extensive and flexible statistical and reporting functionalities.
Services:
The qualified technical consultants and project managers at OMNINET support customers in all phases of the planning and restructuring process. OMNINET’s service line-up includes analysis and design of system und business processes, project management and project controlling as well as training programs.
Customers:
With several hundred customer installations and over 20,000 concurrent users, OMNITRACKER’s flexibility and high integration potential have made it one of the leading systems in the IT Service Management field across Europe. Its circle of customers includes highly respected companies such as Damovo, DATEV, Kabel Baden-Württemberg, Kraft, Novartis (CH), SIEMENS, Systemat (BE), tesa, T-Systems and Union Investment.
For additional information on OMNINET go to: www.omninet.biz
OMNINET Software-, System- und Projektmanagementtechnik GmbH
Dr.-Otto-Leich-Str. 3
90542 Eckental
Telefon: +49(0)9126-259790
Telefax: +49(0)9126-2597940
http://www.omninet.de
Head of Marketing
Telefon: +49 (9126) 25 979-0
Fax: +49 (9126) 25 979-40
E-Mail: michael.held@omninet.de
