Challenge
The customer in the use case has a robust production rate of 18,000 shipments per hour, in a highly competitive environment, where any downtime during operational hours translates to significant revenue losses. The customer was facing maintenance challenges in their critical conveyance maintenance due to fleet size and resource needs.
Solution
Thanks to Körber’s AI-based predictive maintenance solution Singulator 360, the customer is now able to monitor the condition of its parcel singulators and thereby anticipate that components require maintenance and/or repair before it causes disruptions.
At a glance
Project goals
- Reduce downtimes during operational hours.
- Increase system reliability and availability.
Solution
- Singulator 360 provides transparency on the condition of drive units.
- Predictive analytics with Singulator 360 let operators plan maintenance according to the actual system condition.
Features and benefits
- Efficient workload coordination based on 24/7 monitoring and analysis
- Proactive maintenance through detailed and early localization of mechanical problems
- Fast, full diagnostics at a glance using modern dashboard visualization.
The Project
By bringing together a team of parcel experts from different roles and functions, Körber first made sure to in depth understand the customer’s pain points during their parcel singulation and sortation processes. After the analyses were finished, Körber’s Digital Parcel Team (part of Körber Supply Chain) was able to showcase the potential of our Smart Maintenance portfolio: Singulator 360 demonstrates benchmarks and points out anomalies during the system’s operation. By using these AI-powered predictive analyses, customers can anticipate potential errors and plan the maintenance of an affected part in the next regularly scheduled maintenance slot without reducing valuable throughput rates.
Based on this strong value case, the customer decided to invest in Körber’s SaaS solution, and started directly with the installation of Singulator 360. After less than two months of preparation and implementation time, the application was ready to go, to monitor its systems with the power of AI!
Results
- Spares consumed reduction by ~80%
- Unplanned downtime reduction by ~90%
- Service efforts reduced by ~70%
About Körber
We are Körber – an international technology group with more than 12,000 employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas Digital, Pharma, Supply Chain, and Technologies, we offer products, solutions and services that inspire. We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added value for our customers. In doing so, we are increasingly building on ecosystems that solve the challenges of today and tomorrow. Körber AG is the holding company of the Körber Group.
About Körber’s Business Area Supply Chain
Supply chains are growing more complex by the day. Körber uniquely provides a broad range of proven, end-to-end supply chain solutions fitting any business size, strategy or appetite for growth. Our customers conquer the complexity of the supply chain thanks to our portfolio that includes software, automation, mail and parcel solutions, voice solutions, robotics, and material handling – plus the expertise to tie it all together. Körber helps to manage the supply chain as a competitive advantage. Conquer supply chain complexity – with Körber. The Business Area Supply Chain is part of the global technology group Körber.
Find out more on www.koerber-supplychain.com
Körber Supply Chain GmbH
Lilienthalstraße 16/18
78467 Konstanz
Telefon: +49 (6032) 348-5900
Telefax: +49 (6032) 348-5950
https://koerber-supplychain.com/de
Marketing Director
E-Mail: cordula.magin@koerber.com
