USU KAI – Intelligent AI Assistant Sets New Standards for Quality and Efficiency in Customer Service

The USU Group has introduced its new AI assistant, KAI, designed to significantly improve customer service efficiency and quality. Integrated into the USU Knowledge Management System, KAI emphasizes precision, consistency, and adaptability, setting new benchmarks for AI in customer service. Mehr

USU presents strategies for cloud efficiency at the Gartner® IT Symposium/Xpo™ 2024

At this year’s Gartner® IT Symposium/Xpo™ from November 4-7 in Barcelona (Booth 555), USU will once again showcase its innovative IT management solutions. Under the motto "Maximize Your Cloud Value," the leading European provider will demonstrate how companies can reduce their IT Mehr

USU Positioned as a Leader in the 2024 SPARK Matrix™ for IT Service Management Tools by QKS Group

The QKS Group SPARK Matrix™ provides competitive analysis and ranking of the leading IT Service Management Tools vendors. USU Solutions, with its comprehensive technology and customer experience management, has received strong ratings across the parameters of technology excellence and customer Mehr

Thoma Bravo to Acquire Majority Stake in USU Product Business

Thoma Bravo and USU Software AG invest to accelerate growth and product innovation to support leading pan-European provider for IT management solutions Benjamin Strehl to lead USU’s Product Business at USU GmbH as CEO together with existing management Transaction marks Thoma Mehr

USU Once Again Awarded Platinum for Annual Report

The USU Software AG has once again been honored with multiple awards for its latest annual report. In the prestigious competition held by the League of American Communications Professionals (LACP), the USU Financial Report 2023 received the highest distinction, the Platinum Award, Mehr

USU revolutionizes digital customer experiences with Liferay

Seamless digital experiences for prospects, customers, and partners worldwide – this is the goal of Liferay specialist USU. As a Platinum Partner, USU offers comprehensive services ranging from consulting to development and maintenance of Liferay DXP solutions. These Digital Experience Platforms Mehr

SAMS DACH 2024: USU präsentiert Innovationen für erfolgreiches IT Asset Management

„Spice up your ITAM!“ lautet das Motto von USU auf dem diesjährigen SAMS DACH-Kongress vom 26.-27. Februar in Berlin. Im Rahmen von Europas größtem Kongress für Software Asset Management (SAM) & IT Procurement präsentiert sich USU als Event Lead Partner und bietet Mehr